No products in the cart.
Return To Shop
SHIPPING & RETURN POLICY
This Shipping & Return Policy outlines how orders are processed, shipped, and handled at Shop Arzo so you can shop with confidence.
Shop Arzo offers a curated mix of vintage, handmade, and contemporary pieces. Due to the nature of our inventory, we ask that you shop thoughtfully and review all details before purchasing.
ALL SALES ARE FINAL
All items are final sale.
As stated in our Shipping & Return Policy, we do not accept returns or exchanges.
Due to limited quantities and the variety of items we carry, most pieces cannot be restocked or replaced once sold.
Please review all product descriptions, measurements, and photos carefully before placing your order.
If you have any questions before purchasing, contact:
info@shoparzo.com
ITEM CONDITION & DETAILS
As part of our Shipping & Return Policy, we want customers to understand the nature of our products.
Our store includes a mix of:
- Vintage and pre-owned items
- Handmade pieces
- New and contemporary items
Some items may show minor signs of wear or natural variation. This is normal and part of the character of certain pieces.
Any major flaws will always be noted in the product description.
We do our best to accurately represent all items through photos and descriptions. By purchasing, you acknowledge and accept the condition and details of the item.
DAMAGED OR INCORRECT ITEMS
If you receive an incorrect item or an item with significant damage not described, please contact us within 48 hours of delivery.
This is the only exception outlined in our Shipping & Return Policy.
Email: info@shoparzo.com
Please include:
- Your order number
- Clear photos of the item and packaging
If approved, we will provide a resolution at our discretion, which may include:
- Replacement (if available)
- Store credit
Requests made after 48 hours may not be accepted.
SHIPPING POLICY
Orders are processed and shipped within 48 hours (excluding weekends).
All packages are shipped via USPS with tracking. Free shipping orders are sent via standard shipping.
As part of this Shipping & Return Policy, please note that once a package has been shipped, Shop Arzo is not responsible for carrier delays or packages marked as delivered.
If you would like additional shipping services such as insurance or signature confirmation, please contact us before placing your order.
REFUSED OR RETURNED PACKAGES
If a package is refused or returned to us, this Shipping & Return Policy states that a store credit may be issued minus original shipping and handling costs.
ORDER AVAILABILITY
Items are available in limited quantities and may sell out.
If an item becomes unavailable after purchase, you will be notified and refunded.
FINAL NOTE
This Shipping & Return Policy reflects the nature of our business.
Every piece at Shop Arzo is selected with intention — whether it’s vintage, handmade, or something current we love.
Thank you for supporting a small, independent business.
FAQ
Do you accept returns?
No, all sales are final as stated in our Shipping & Return Policy.
Can I exchange an item?
We do not offer exchanges at this time.
What if my item arrives damaged?
Contact us within 48 hours of delivery with your order number and photos.
